The past year has been one of change and uncertainty. There can be no doubt that the financial services sector of 2021 and beyond is considerably different to that of 2020. Yet, the question remains as to how firms innovate for this new normal? This was the theme of our User Forum, which we held over a three-day period last month.
Funds are caught in a cost paradigm. Usually, as an industry grows, economies of scale dictate that the unit cost comes down, but as global fund assets have steadily grown, the cost of fund servicing is not coming down as naturally as you would expect. Geoff Hodge speaks to Investment Week.